Water Quality Services Austin, TX Trusts

Having safe, reliable drinking water is essential. At Cold is on the Right Plumbing & Air, our team provides complete water quality services in Austin, TX to protect your family, your appliances, and your house. From water quality testing and inspections to advanced water treatment systems, we're here to ensure your tap water is clean, clear, and safe.

Upfront pricing and quotes before work begins

Quality testing and results performed with precision and care

Long-term solutions to safeguard your Austin home or business

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About Our Water Quality Services

The Environmental Protection Agency warns that contaminants such as lead, arsenic, volatile organic compounds, pesticides, bacteria (including E. coli), and other chemicals may be present in local water supplies. These issues not only affect taste and odor but can also damage pipes, shorten the life of appliances, create health risks, lead to health problems, and put your family’s safety at risk.

Our full range of services includes professional water testing, water softener installation, and complete water treatment solutions for Austin homes and businesses. Our expert plumbers provide reliable service backed by trusted resources and proven results. Unlike DIY test kits, professional testing is performed with precision, and every sample is analyzed to provide accurate, detailed results you can trust when evaluating your home's water quality.

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Same Day Plumbing Services

Plumbing emergencies can quickly disrupt your home, damage property, and create unnecessary stress. Cold is on the Right provides same-day plumbing service throughout the Austin area with fast response times, professional repairs, and transparent pricing for many common plumbing issues and emergency calls.

Our Water Quality Services in Austin, TX

Water Quality Testing

Our team provides professional water testing to detect bacteria, heavy metals, volatile organic compounds, and other contaminants. Austin Water tests for E. coli over 300 times monthly and provides annual water quality reports detailing contaminants, safety levels, and overall drinking water quality. Every sample is collected with care to ensure accurate results that help protect your family and improve the safety of your tap water. We also note that lead and copper testing occurs every three years, with customer-tap sampling used to support long-term monitoring.

Water Softeners

If hard water is leaving stains, damaging appliances, or lowering the efficiency of your plumbing, our water softener solutions provide long-term protection. Softening water extends the lifespan of pipes and fixtures while delivering the everyday benefits of clean water.

Water Treatment & Filtration Systems

We design and install custom water treatment, filtration, and conditioning systems that address the unique needs of each Austin home. These solutions remove harmful contaminants, chemicals, and unpleasant odors while delivering the reliability and quality you expect for your drinking water.

Commercial & Residential Services

We’re capable of handling projects for both customers at home and clients in business settings. Whether you need improved water quality for new construction, existing houses, or commercial facilities, our team is ready to help.

Emergency Services

Water issues can’t wait. If your home or business experiences sudden changes in quality, such as strange odor, visible particles, or unusual taste, our experts will respond quickly to identify the problem and recommend the right service.

Promos, Discounts, & Rebates

Save $50

On Your First HVAC Service

Valid for new customers. Minimum service of $319 applies. Cannot be combined with other offers.
Limited-time offer.
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10% OFF

Hero Discount

10% off with active or retired Police, Military, Fire Department ID (up to $100).
Valid Mar 1, 2023 - Dec 31, 2027
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10% OFF

Seniors Discount

10% off for all Seniors (up to $100).
Valid Mar 1, 2023 - Dec 31, 2027
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Discounts and/or specials cannot be combined.

Signs You Need Water Quality Services

Unpleasant odors or strange taste in your drinking water

Hard water stains on fixtures, dishes, or appliances

Buildup in pipes or reduced efficiency of water-using appliances

Health concerns about contaminants such as lead, bacteria, or heavy metals

Cloudy, discolored, or sediment-filled water coming from taps

Hard water stains on shower glass
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Benefits of Professional Water Quality Services

Ensure clean, safe water for your family with expert testing and treatment

Extend the lifespan of plumbing systems and appliances by reducing buildup

Improve the taste, clarity, and odor of your home’s drinking water

Gain peace of mind knowing your water meets Environmental Protection Agency standards

Save money long-term by preventing costly repairs and replacing appliances less often

Our Process

Start with a Conversation

Call us or schedule service online, and our team will discuss your water quality concerns. Whether you need water softener installation, water testing, or a complete treatment system, we’re ready to help you find the right choice.

Assess, Test, and Explain

Our licensed specialists collect a sample and perform quality testing with precision. Using standards from the Environmental Protection Agency, we test for bacteria (like E. coli), heavy metals, arsenic, lead, volatile organic compounds, and pesticides. In Central Texas, well water on rural Austin area properties may also be affected by agricultural runoff and livestock waste, making professional testing especially important. You’ll receive results, along with an explanation of potential risks and the best solutions for your family’s safety.

Get the Job Done Right

We provide a full range of water treatment and filtration systems, including water softeners, conditioning units, and advanced filtration to remove contaminants, odors, and chemicals from your water supply, with systems recommended based on conditions in the water supply or issues inside the home plumbing. Older lead pipes or service lines can affect water quality and may require a plumbing-focused solution alongside treatment equipment. Our professional team ensures every installation is performed with care and built to last.

Proudly Serving the Austin Community

As a locally owned plumbing and air company, we’re proud to serve Austin, TX, and surrounding areas with reliable water quality services, with attention to Austin Water guidance and local conditions that affect Austin's water quality across the community. To help you stay informed, we recommend following Austin Water updates and annual reports, and the City of Austin may offer financial rebates for installing water-saving fixtures. Our coverage includes:

Not sure if we service your neighborhood? Give us a call at (512) 271-2172 or send us an online request today.

Why Austin Homeowners Choose Us

Experienced Professionals

Our specialists bring years of experience in water testing and treatment services, helping customers make informed decisions for their homes.

Licensed & Insured

Every service is performed by trained and licensed experts who put your safety and property first.

Transparent Pricing

We provide upfront quotes so clients know the exact cost before any work begins, and we also offer financing options for larger water quality or plumbing-related projects.

Proven Reliability

Our customers count on us for accurate results, long-lasting solutions, and the benefits of clean water every day.

Honest Work. Honest Pricing.

Our Financing Options

Need time to pay? We offer financing options for larger jobs like water heater installation, repipe work, and air conditioning installations. Ask us how to apply. No surprises, no pressure.

High Fives from Austin Homeowners

Graysen and Andrew from Cold is on the Right came out just a couple hours after I called and took care of cutting out my kitchen faucet. They were professional, friendly, and clearly knowledgeable, explaining everything in a straightforward way without any upselling or confusion. It was refreshing to get honest answers and excellent service so quickly. I’ll definitely be using them again for future plumbing needs.

Services: Faucet repair
Price assessment: Reasonable price

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Elliot M.
Google Reviewer

We contacted Cold is on the Right today with an urgent plumbing need. Their very professional and organized crew arrived within 30 minutes and fixed our issue. We called five other plumbing companies before them and no one was able to help us. Cold is on the Right will now be the first plumbers we call.

Services: Drain cleaning

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Karen H.
Google Reviewer

We called due to slow drainage and apparently main line backing up into master bathroom shower and sink. There is an automated line that takes your information and apparently works very well. Plumbers Billy and Jeremy showed up promptly after we were informed they were being dispatched this morning, they stayed and worked until the problem was solved and advised on possible future repairs that would need to be done. They were professional, smart, respectful of our home, and efficient in their actions. Let us know what things would cost and were honest in their assessment of what would be needed next and how (un) likely our homeowners insurance would be able to help.  I appreciate the service and the fair treatment by these gentlemen. Thank you.

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Erika H.
Google Reviewer

Santiago and Kyle were amazing during our total HVAC system replacement. Kind, informative, knowledgeable and careful to ensure a smooth install. They were efficient and got my AC working before my family arrived for spring break. Now enjoying the cool air with family. Great pricing and quick turn around from quote to finished job. Thank you! 10/10 would recommend them to anyone needing HVCA or plumbing work.

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George
Google Reviewer

These guys are prompt and very polite, and explain your options well without trying to upsell. We thought we needed three things replaced, but they showed us that one of the three just needed an adjustment rather than a replacement. Wonderful service!

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Teal P.
Facebook Reviewer

Frequently Asked Questions About Water Quality Services

How do I know if I need water quality testing?

Water quality testing is a smart choice if your tap water has an unusual odor, strange taste, visible particles, cloudiness, staining, or a sudden change in appearance. You may also want to test if your home has older plumbing, aging infrastructure, you recently moved in, installed new pipes or fixtures, or have concerns about contaminants in your water supply. Cold is on the Right can help evaluate your water and recommend the right treatment solution for your home.

What are common signs of poor water quality?

Common signs of poor water quality include hard water stains, white mineral buildup on fixtures, dry skin after showering, dull laundry, cloudy water, metallic taste, rotten egg odors, chlorine taste, low water pressure, and scale buildup around faucets or showerheads. These symptoms can point to minerals, sediment, chemicals, or other contaminants affecting your home’s water.

What contaminants can water treatment systems remove?

The right water treatment system can help reduce hard water minerals, sediment, chlorine, heavy metals, arsenic, pesticides, volatile organic compounds, bacteria, total dissolved solids, and other unwanted contaminants. The best solution depends on what is actually in your water, which is why testing and professional guidance are important before choosing a filtration or softening system.

How often should Austin homeowners test their water?

Austin homeowners should consider water testing whenever they notice a change in taste, smell, color, or clarity. Testing is also helpful after plumbing upgrades, water heater replacement, new construction, major storms, or changes in the water supply. If you rely on a private well or have ongoing water quality concerns, more routine testing may be recommended.

Do you provide water softeners and water filtration systems?

Cold is on the Right installs and services water softeners, water conditioners, and whole-home water filtration systems. These systems can improve water quality, reduce mineral buildup, protect fixtures and appliances, and make your home’s water more comfortable for everyday use.

Do you serve both homes and businesses?

Our water quality services are available for both residential and commercial properties in Austin and the surrounding areas. Whether you want better drinking water at home, cleaner water for employees and customers, or added protection for business equipment and plumbing, our team can recommend a solution based on your needs.

What is the difference between a water softener and a water filtration system?

A water softener is designed to reduce hardness minerals like calcium and magnesium that cause scale buildup. A water filtration system targets other water quality concerns, such as chlorine taste, sediment, odors, heavy metals, or other contaminants. Many homes benefit from both, depending on the water test results and the homeowner’s goals.

Does Austin have hard water?

Many Austin-area homes experience hard water, which can lead to mineral buildup on faucets, showerheads, glass, dishes, water heaters, and plumbing fixtures. Hard water can also make soap less effective and leave skin or hair feeling dry. A water softener can help reduce these minerals and protect your plumbing system over time.

Can hard water damage my plumbing?

Hard water can contribute to scale buildup inside pipes, fixtures, water heaters, dishwashers, washing machines, and other water-using appliances. Over time, that buildup can reduce efficiency, strain equipment, and shorten the life of plumbing components. Installing a water softener can help reduce these issues and support better long-term performance.

Can water quality affect my water heater?

Poor water quality and hard water can affect water heater performance. Mineral buildup inside the tank or tankless system can reduce efficiency, cause popping or rumbling noises, limit hot water output, and increase wear on the unit. Water treatment and regular maintenance can help protect your water heater and extend its lifespan.

Why does my water smell like rotten eggs?

A rotten egg smell is often linked to sulfur or hydrogen sulfide in the water, though the exact cause can vary. The odor may come from the water supply, the water heater, or bacteria inside parts of the plumbing system. A professional inspection and water quality test can help identify the source and determine the right treatment.

Why does my water taste like chlorine?

A chlorine taste or smell can come from municipal water treatment. While chlorine is commonly used to disinfect public water supplies, many homeowners prefer to reduce the taste and odor in their home’s drinking and bathing water. A whole-home filtration system or point-of-use filter may help improve taste and comfort.

Why is my water cloudy?

Cloudy water can be caused by air bubbles, sediment, minerals, or other water quality issues. If the cloudiness clears quickly, trapped air may be the cause. If it remains cloudy, leaves residue, or appears along with odors or taste changes, water testing can help determine what is affecting your water.

What causes white buildup on faucets and showerheads?

White buildup is usually caused by hard water minerals. As water evaporates, calcium and magnesium deposits can remain on fixtures, shower doors, dishes, and appliances. A water softener can help reduce this buildup and make cleaning easier.

Can water filtration improve the taste of drinking water?

A properly selected water filtration system can improve the taste, smell, and clarity of your drinking water by reducing chlorine, sediment, odors, and other unwanted elements. The right system depends on your water quality concerns and whether you want filtration at one faucet or throughout the whole home.

What is a whole-home water filtration system?

A whole-home water filtration system treats water as it enters your house, helping improve water quality throughout the entire plumbing system. This means cleaner water for drinking, bathing, cooking, laundry, appliances, and fixtures. It can be a good option for homeowners who want more consistent water quality from every tap.

Is a whole-home filtration system better than a faucet filter?

A faucet filter can improve water at one specific tap, while a whole-home filtration system treats water throughout the entire house. If your concerns are limited to drinking water, a point-of-use filter may be enough. If you are dealing with odors, sediment, hard water effects, or whole-house water concerns, a larger system may be the better choice.

Can water treatment help with dry skin and hair?

Hard water can leave mineral residue on skin and hair, which may make them feel dry or irritated after bathing. A water softener can help reduce hard minerals and make showers feel more comfortable. While it is not a medical treatment, many homeowners notice a difference in how their water feels.

Will a water softener make my water safe to drink?

A water softener is designed to reduce hardness minerals, not remove every possible contaminant. If your concern is drinking water safety, taste, odor, bacteria, heavy metals, or chemicals, you may need a filtration system in addition to or instead of a softener. Water testing helps determine the right solution.

How long does water treatment installation take?

Installation time depends on the type of system, your plumbing setup, and whether any modifications are needed. Many residential water softener or filtration installations can be completed efficiently, but more complex systems may take longer. Our team will explain the expected timeline before work begins.

How do I know which water treatment system is right for my home?

The best water treatment system depends on your water test results, plumbing system, household size, water usage, specific concerns, and the condition of your home's water quality, incoming municipal water system, or private well. Leak detection findings can also help identify the right solution. Conditions in the distribution system may further shape our recommendations, and available water quality instrumentation data can help confirm the best fit. Cold is on the Right will review what is happening with your water, explain your options, and recommend a solution that fits your home instead of using a one-size-fits-all approach.

Do water softeners require maintenance?

Water softeners do require some maintenance to keep them working properly. This may include adding salt, checking settings, cleaning components, and having the system inspected when needed. Our team can explain how to care for your system and provide service if performance changes over time.

Do water filtration systems require filter changes?

Most water filtration systems require filter changes on a regular schedule. The timing depends on the system type, water usage, and water quality. Replacing filters as recommended helps maintain performance and prevents the system from becoming less effective over time.

Can you service an existing water softener or filtration system?

Cold is on the Right can inspect and service many existing water softeners and filtration systems. If your system is not performing well, using too much salt, leaking, failing to regenerate, or no longer improving your water quality, our team can evaluate it and recommend repair, maintenance, or replacement.

Do you offer water quality services for commercial properties?

Commercial properties can benefit from water treatment systems that protect plumbing, appliances, fixtures, ice machines, coffee equipment, water heaters, and other water-using systems. Cold is on the Right provides water quality solutions for Austin-area businesses that need reliable water for daily operations.

What areas do you serve for water quality services?

Cold is on the Right provides water quality services in Austin and surrounding communities across Central Texas, including Bee Cave, Cedar Park, Dripping Springs, Georgetown, Lakeway, Leander, Pflugerville, Round Rock, Spicewood, Steiner Ranch, Westlake, and neighborhoods near Lake Austin and Lake Travis, for homes on municipal service as well as properties with private well water.

Why choose Cold is on the Right for water quality services?

Austin homeowners choose Cold is on the Right because we provide licensed plumbing service, clear recommendations, and water quality solutions designed around each home’s needs. Our team explains what is affecting your water, helps you compare options, and installs systems with long-term plumbing protection in mind, using guidance based on Austin Water information, American Water Works Association guidance, and local water quality concerns when relevant.

How do I schedule water quality testing or service?

You can schedule water quality service by calling Cold is on the Right Plumbing & Air or submitting an online request. Our team can help with water testing, water softener installation, filtration systems, maintenance, and recommendations for improving your home’s water quality.