Water Softeners Austin, TX

Hard water is a common problem in the Austin area, leaving behind residue, damaging water-using appliances, and making showers and washing machines less effective. With professional water softener systems from Cold is on the Right, you'll enjoy clean water that's easier on your plumbing systems, appliances, and skin. Our water experts provide reliable service, high-quality equipment, and solutions tailored to your home water needs.

Find out your exact water hardness level before choosing a system with a water quality test.

Enjoy softened water that improves taste, protects appliances, and reduces residue.

Products licensed by the Water Quality Association and trusted throughout the Austin area.

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Expert Water Softening Solutions for the Austin Area

At Cold is on the Right, we believe everyone deserves high-quality water in their homes. Our water softener systems use the ion exchange process to remove hardness minerals like calcium and magnesium, and salt-based ion-exchange systems are the standard for removing calcium and magnesium. This not only protects your plumbing system but also helps prevent skin irritation, smelly water, and stubborn water spots.

Austin's hard water comes from hard minerals associated with the Edwards Aquifer.

We provide customized water treatment equipment designed to give you a better life. Our team installs and maintains whole-house water systems, offering both traditional salt-based solutions and advanced filtration systems to address chlorine, contaminants, and other chemicals present in tap water.

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Same Day Plumbing Services

Plumbing emergencies can quickly disrupt your home, damage property, and create unnecessary stress. Cold is on the Right provides same-day plumbing service throughout the Austin area with fast response times, professional repairs, and transparent pricing for many common plumbing issues and emergency calls.

Promos, Discounts, & Rebates

Save $50

On Your First HVAC Service

Valid for new customers. Minimum service of $319 applies. Cannot be combined with other offers.
Limited-time offer.
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10% OFF

Hero Discount

10% off with active or retired Police, Military, Fire Department ID (up to $100).
Valid Mar 1, 2023 - Dec 31, 2027
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10% OFF

Seniors Discount

10% off for all Seniors (up to $100).
Valid Mar 1, 2023 - Dec 31, 2027
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Discounts and/or specials cannot be combined.

Signs You Need a Water Softener

Chalky white residue on faucets, sinks, fixtures, or showers

Smelly water, unpleasant taste, or odor in drinking water

Water spots on dishes, glassware, or laundry

Dry, irritated skin and hair after showers

Appliances or plumbing systems are wearing down from buildup, making protecting plumbing more important for your household

Hard water stains on shower glass
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Benefits of Installing a Water Softener

Longer lifespan for plumbing systems and water-using appliances

Better tasting drinking water and healthier water for daily use without smelly water or chlorine residue

Softer hair and skin with less irritation after showers

Cleaner dishes, laundry, and fixtures, with each faucet staying cleaner without water spots or residue

Save money by reducing costly plumbing repairs and bottled water use for your family

Our Process

Start with a Water Quality Test

Every water softening project begins with a water quality test. Our team measures the hardness minerals, chlorine levels, and any contaminants present in your water supply, including changing water levels of hardness minerals in the home supply. This test helps us understand exactly what’s affecting your water quality and ensures we recommend the right system for your plumbing needs. Austin’s water quality can still meet federal health standards while averaging about 15 grains per gallon in hardness. By starting here, we give you a clear picture of your home’s water conditions.

Assess, Diagnose, and Explain

After the test, our repipe specialists for water systems take the time to assess the results and explain them in detail. We’ll diagnose whether you’re dealing with high levels of calcium, magnesium, or other factors contributing to hard water, including issues commonly found in city water in Austin-area homes. Just as important, we explain the available solutions so you understand the entire process before making a decision. We also explain when a water conditioning system may be a better fit than a traditional softener. With conditioned water, minerals are changed in behavior rather than removed in the same way.

Get the Job Done Right

When it’s time for installation, our professional plumbers handle the entire process with precision. From setting up the brine tank to connecting the system with your plumbing, we make sure every detail is correct so your fixtures, appliances, and drains receive softened water immediately. We test the water flow, confirm the system is functioning properly, and leave you with clear instructions for care and maintenance so regular service helps maintain performance, and with annual maintenance programs, owners can expect most systems to last over 10 years. With our team, you can count on excellent service and a system that works the way it should from day one, and homeowners can rely on us for ongoing support after installation.

We Proudly Serve The Greater Austin Area

Cold is on the Right Plumbing & Air provides professional water softeners in Austin, TX, and throughout the surrounding Central Texas communities. We proudly serve homeowners in:

Not sure if we service your neighborhood? Give us a call at (512) 271-2172 or send us an online request today.

Why Choose Us for Your Water Softeners in Austin

When it comes to solving hard water problems, Austin homeowners deserve more than a one-size-fits-all fix. That’s why we combine expertise, reliable service, and customer-first care, and many customers choose us for long-term water treatment support. We deliver dependable water treatment systems for the home, designed for your plumbing system and your peace of mind.

Expertise

Our licensed plumbers bring master-level training and expertise, ensuring your system is installed properly and free from toxic chemicals.

Licensed & Insured

As a fully licensed and insured plumbing company, we guarantee safe, efficient installations that meet the highest industry standards in a competitive market.

Warranty-Backed Installations

Every water softener installation comes with a 1 & 2-Year Warranty so you can trust your investment is protected long after the job is complete.

Trusted by Austin Homeowners

We’ve earned “High Fives” and 5-star reviews from Austin homeowners for our reliable service, prompt response, and long-lasting solutions.

Honest Work. Honest Pricing.

Our Financing Options

Need time to pay? We offer financing options for larger jobs like water heater installation, repipe work, and air conditioning installations. Ask us how to apply. No surprises, no pressure.

High Fives from Austin Homeowners

Graysen and Andrew from Cold is on the Right came out just a couple hours after I called and took care of cutting out my kitchen faucet. They were professional, friendly, and clearly knowledgeable, explaining everything in a straightforward way without any upselling or confusion. It was refreshing to get honest answers and excellent service so quickly. I’ll definitely be using them again for future plumbing needs.

Services: Faucet repair
Price assessment: Reasonable price

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Elliot M.
Google Reviewer

We contacted Cold is on the Right today with an urgent plumbing need. Their very professional and organized crew arrived within 30 minutes and fixed our issue. We called five other plumbing companies before them and no one was able to help us. Cold is on the Right will now be the first plumbers we call.

Services: Drain cleaning

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Karen H.
Google Reviewer

We called due to slow drainage and apparently main line backing up into master bathroom shower and sink. There is an automated line that takes your information and apparently works very well. Plumbers Billy and Jeremy showed up promptly after we were informed they were being dispatched this morning, they stayed and worked until the problem was solved and advised on possible future repairs that would need to be done. They were professional, smart, respectful of our home, and efficient in their actions. Let us know what things would cost and were honest in their assessment of what would be needed next and how (un) likely our homeowners insurance would be able to help.  I appreciate the service and the fair treatment by these gentlemen. Thank you.

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Erika H.
Google Reviewer

Santiago and Kyle were amazing during our total HVAC system replacement. Kind, informative, knowledgeable and careful to ensure a smooth install. They were efficient and got my AC working before my family arrived for spring break. Now enjoying the cool air with family. Great pricing and quick turn around from quote to finished job. Thank you! 10/10 would recommend them to anyone needing HVCA or plumbing work.

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George
Google Reviewer

These guys are prompt and very polite, and explain your options well without trying to upsell. We thought we needed three things replaced, but they showed us that one of the three just needed an adjustment rather than a replacement. Wonderful service!

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Teal P.
Facebook Reviewer

Frequently Asked Questions About Water Softeners

How do I know if I need a water softener?

You may need a water softener if you notice hard water stains, white residue on faucets, cloudy glassware, dry skin after showers, stiff laundry, soap that does not lather well, or mineral buildup around fixtures. Hard water can also affect water heaters, dishwashers, washing machines, and other plumbing-connected appliances. A water test can confirm the level of hardness minerals in your water and help determine whether a softener is the right solution.

What is hard water?

Hard water contains high levels of minerals, usually calcium and magnesium. These minerals are not always easy to see in the water itself, but they can leave behind scale buildup on fixtures, inside pipes, and in appliances. Over time, hard water can make cleaning harder, reduce appliance efficiency, and affect the comfort of your home’s water.

Does Austin have hard water?

Many homes in Austin and nearby areas experience hard water, largely because local water is influenced by limestone in the Edwards Aquifer. Austin Water serves more than 1 million customers, and homeowners often notice mineral buildup on faucets, showerheads, glass doors, dishes, and appliances. A water softener can help reduce the hardness minerals that cause these issues and make your home’s water feel more comfortable for daily use.

What type of water softener system is best?

The best water softener depends on your home’s water quality, household size, plumbing setup, and daily water usage. Cold is on the Right installs high-quality water softener systems designed for Austin-area homes, including properties in Austin, Dripping Springs, Round Rock, and surrounding communities. Options may include ion exchange water softeners, whole-house water filtration, or a combination system, depending on what your water test shows. Some homes also need water treatment systems that treat chlorine or other contaminants. Some water-powered systems use kinetic energy but may require exclusive dealer service.

How does a water softener work?

Most traditional water softeners use a process called ion exchange. As water passes through the system, hardness minerals like calcium and magnesium are reduced and exchanged for softer minerals. The system then regenerates using a brine solution, which helps keep the softener working properly. This process helps reduce scale buildup and improve the feel and performance of your home’s water.

How much does a water softener cost?

The cost of a water softener depends on the size of your home, your water conditions, the system type, installation needs, and the level of treatment you want. A smaller home with straightforward installation needs may require a different setup than a larger home with high water usage or more complex water quality concerns. Cold is on the Right provides consultations and clear estimates before installation, so you understand your options before making a decision.

Does a water softener require maintenance?

A water softener does require routine maintenance to keep it working properly. This usually includes adding salt to the brine tank, checking the system settings, keeping the tank clean, and scheduling inspections when needed. Regular maintenance helps protect system performance, improve efficiency, and extend the life of the equipment.

How often do I need to add salt to my water softener?

How often you add salt depends on the size of the brine tank, your household’s water usage, the hardness level of your water, and the system settings. Many homeowners check the salt level about once a month. If your home uses a lot of water or has very hard water, you may need to add salt more often.

What happens if my water softener runs out of salt?

When a water softener runs out of salt, it cannot regenerate properly. That means hardness minerals may start passing through the system again, leading to scale buildup, water spots, and the return of hard water symptoms. Refilling the salt tank and allowing the system to regenerate can usually restore normal operation unless there is another issue.

Can a water softener protect my plumbing?

A water softener can help reduce mineral buildup inside fixtures, appliances, and parts of your plumbing system. By lowering the amount of calcium and magnesium in the water, the system can help protect water heaters, dishwashers, washing machines, faucets, showerheads, and other plumbing-connected equipment from scale-related wear.

Can hard water damage my water heater?

Hard water can contribute to sediment and scale buildup inside traditional and tankless water heaters. This buildup can make the system work harder, reduce efficiency, cause noise, limit hot water output, and shorten the life of the unit. A water softener can help reduce mineral buildup and support better long-term water heater performance.

Will a water softener improve my shower water?

Many homeowners notice that softened water feels better when showering. It can help soap and shampoo lather more easily and may reduce the mineral residue that leaves skin and hair feeling dry. While a water softener is not a medical treatment, it can improve the everyday comfort of your home’s water.

Will a water softener remove chlorine or bad taste?

A standard water softener is designed to reduce hardness minerals, not remove chlorine, odors, chemicals, or every contaminant that may affect taste. Austin water has 24 total contaminants, and 12 contaminants exceed EWG guidelines, so some homes pair softening with filtration. If you are concerned about taste, smell, sediment, chlorine, or drinking water quality, a water filtration system may be recommended along with or instead of a softener.

What is the difference between a water softener and a water filtration system?

A water softener reduces hardness minerals that cause scale buildup, spots, and residue. A water filtration system targets other water quality concerns, such as chlorine taste, sediment, odors, heavy metals, or other contaminants. Some homes benefit from both systems because they solve different water problems.

Do I need a whole-house water softener?

A whole-house water softener treats water as it enters your home, which means softened water is available at every shower, faucet, and appliance connection throughout the house. This is often the best option for homeowners who want to reduce mineral buildup and improve water quality across the entire plumbing system.

Can I install a water softener myself?

Water softener installation is best handled by a licensed plumber. Proper installation requires the right plumbing connections, drain setup, system sizing, bypass valve placement, and code-conscious workmanship. Professional installation helps make sure the system works correctly and does not create leaks, pressure issues, or drainage problems.

Where is a water softener installed?

Water softeners are usually installed near the main water line where water enters the home. Common locations include garages, utility rooms, mechanical rooms, or exterior areas, depending on the home’s plumbing layout. Our plumbers can inspect your setup and recommend the best location for the system.

How long does water softener installation take?

Many water softener installations can be completed efficiently, but the timeline depends on your plumbing layout, installation location, system type, and whether any additional plumbing work is needed. Cold is on the Right will explain the expected installation process before work begins.

How long does a water softener last?

The lifespan of a water softener depends on the system quality, water conditions, usage, and maintenance. With proper care, many systems can last for years while continuing to reduce hardness minerals effectively. If your system is older, using too much salt, leaking, or no longer softening the water, it may be time for service or replacement.

How do I know if my water softener is not working?

Signs your water softener may not be working include water spots returning, scale buildup on fixtures, soap not lathering well, dry-feeling skin, stiff laundry, low salt levels that do not change, salty-tasting water, leaking around the unit, or the system failing to regenerate. A plumber can inspect the system and determine whether it needs adjustment, repair, or replacement.

Can you repair or service my existing water softener?

Cold is on the Right can inspect, service, and repair many existing water softener systems. If your system is not softening properly, using too much salt, leaking, making unusual sounds, or showing signs of poor performance, our team can evaluate it and recommend the next step.

Are salt-free water conditioners the same as water softeners?

Salt-free conditioners and traditional water softeners work differently. A traditional water softener reduces hardness minerals through ion exchange, while many salt-free conditioners are designed to change how minerals behave so they are less likely to form scale. The right option depends on your water quality goals and test results.

Is softened water safe to drink?

Softened water is generally used throughout the home, but whether it is ideal for drinking depends on your preferences, health considerations, and water treatment setup. A water softener is not the same as a drinking water filter. If drinking water quality is a concern, our team can discuss filtration options that may be paired with your softener.

Will a water softener affect water pressure?

A properly sized and installed water softener should not create major water pressure problems. If a system is undersized, clogged, incorrectly installed, or overdue for service, it may affect flow. Our plumbers make sure your system is sized and installed correctly for your home’s water usage.

Do water softeners help appliances last longer?

By reducing scale buildup, a water softener can help protect appliances that use water, including water heaters, dishwashers, washing machines, ice makers, and coffee machines. Less mineral buildup can support better performance, reduce wear, and help appliances operate more efficiently over time.

Do you install water softeners for businesses?

Cold is on the Right provides water softeners and water treatment solutions for both homes and businesses in the Austin area. Commercial properties may use water softeners to protect plumbing, water heaters, dishwashers, ice machines, kitchen equipment, laundry equipment, and other water-using systems.

What areas do you serve for water softener installation?

Cold is on the Right installs and services water softeners in Austin and surrounding communities, including Bee Cave, Cedar Park, Dripping Springs, Georgetown, Lakeway, Leander, Pflugerville, Round Rock, Spicewood, Steiner Ranch, Westlake, and nearby areas.

Why choose Cold is on the Right for water softener installation?

Austin homeowners choose Cold is on the Right because we provide licensed plumbing service, clear recommendations, and water softener solutions designed around your home’s water quality. Our team explains your options, installs the system correctly, and helps you protect your plumbing, fixtures, and appliances long-term.

How do I schedule water softener service?

You can schedule water softener service by calling Cold is on the Right Plumbing & Air or submitting an online request. Whether you need water testing, new system installation, maintenance, or help with an existing softener, our team can help you find the right solution.